Helpdesk ticket pipeline

Issues Classification for Helpdesk ticket

Uses ticketBody when subject is generic (e.g. mirrors issueType). Only descriptive tickets are classified via embeddings; vague rows stay uncategorized.

Ingest Helpdesk SQL dump

Categorized issues

0 in DB · 0 matching filters · page 1 / 1

Connecting…

Classification progress

0%

0/0 processed · 0 categorized

Segregate & filter

IDTicketModelIssue TypeDescriptionLegacy V1Taxonomy V2ConfidenceReview workspacePreview V2 ClassificationV1 matchV1 status
Loading issues…